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<h1>Help / FAQ</h1><p class="u-row-sp-15 fmd-u-row-sp-15">Are you having problems using any of the Jamster services? The following pages will provide you with answers to commonly asked questions. Use the navigation bar on the right to skip to the corresponding topic.</p><dl class="help_topic fmd-help_topic"> <dt>You don't know how to register on the site or have trouble logging in?</dt> <dd><a href="/fw/goto/help/registration">Select Registration</a></dd> <dt>You have a hard time figuring out how to order a content item?</dt> <dd><a href="/fw/goto/help/ordering">Check out Ordering</a></dd> <dt>You just can't get the content item you just ordered to work on your handset?</dt> <dd><a href="/fw/goto/help/downloads">Try Downloads</a></dd> <dt>You would like to learn more about the features and specifics of Jamster Plans?</dt> <dd><a href="/fw/goto/help/plans">See Jamster Plans</a></dd> <dt>Like to know more about ordering and installing mobile games?</dt> <dd><a href="/fw/goto/help/faq_games">See Games FAQ</a></dd> <dt>You're still having trouble and are in need of some human assistance?</dt> <dd><a href="/fw/goto/help/support">Click on Customer Support</a> </dd></dl><div class="contactTypes btn-skin-07 u-col-23 fmd-contactTypes fmd-btn-skin-07 fmd-u-col-23"> <h4>Contact Jamster</h4> <div class="u-row fmd-u-row"> <div class="u-col-23-sp u-col-first fmd-u-col-23-sp fmd-u-col-first" id="serviceChat fmd-serviceChat"> <div class="dialog box-02 fmd-dialog fmd-box-02"> <div class="content fmd-content"> <div class="t fmd-t"></div> <h5>Service Chat</h5> <p>Still having difficulties? For online live support <a onclick="window.open('http://www.websitealive4.com/3639/rRouter.asp?groupid=3639&websiteid=73&departmentid=4951','guest','width=640,height=480');" target="guest" href="http://www.websitealive4.com/3639/rRouter.asp?groupid=3639&websiteid=73&departmentid=4951">Click here!</a> We are looking forward to hearing from you. </p> </div> <div class="b fmd-b"> <div></div> </div> </div> </div> <div id="contactByPhone fmd-contactByPhone" class="u-col-13-sp u-col-last fmd-u-col-13-sp fmd-u-col-last"> <div class="dialog box-02 fmd-dialog fmd-box-02"> <div class="content fmd-content"> <div class="t fmd-t"></div> <h5>Contact by phone</h5> <p>Call us at 866-856-JAMS.</p> </div> <div class="b fmd-b"> <div></div> </div> </div> </div> </div> <div class="dialog box-02 fmd-dialog fmd-box-02"> <div class="content fmd-content"> <div class="t fmd-t"></div> <fieldset> <legend>Contact via email</legend> <ul> <li>Need more help? Get in touch with us:</li> <li><a href="mailto:info@jamster.com?subject=Customer%20Service&body=My%20cell%20phone%20number:%0D%0AMy%20name:%0D%0AMy%20phone%20make%20and%20model:%0D%0AMy%20wireless%20carrier:%0D%0AMy%20question%2Fproblem:%0D%0A">Click here to write an e-mail.</a></li> <!-- <li> <label for="question">I have a question concerning:<em>*</em></label> <select id="question"> <option>Select a category</option> <option>2</option> <option>3</option> <option>...</option> </select> </li> <li>Please enter your data. <br /> Jamster costumer support needs this data in order to process your request and help you. </li> <li> <label for="phoneNumber">My cell phone number:<em>*</em></label> <input id="phoneNumber" /> </li> <li> <label for="name">My name:<em>*</em></label> <input id="name" /> </li> <li> <label for="email">My e-mail address:<em>*</em></label> <input id="email" /> </li> <li> <label for="phoneModel">My phone make & model:<em>*</em></label> <input id="phoneModel" /> </li> <li> <label for="carrier">My wireless carrier:<em>*</em></label> <select id="carrier"> <option>Carrier One</option> <option>Carrier Two</option> <option>Carrier Three</option> <option>...</option> </select> </li> <li> <label for="problem">My question/problem:<em>*</em></label> <textarea></textarea> </li> --> </ul> </fieldset> <p>The more detailed information you provide us (e.g. error messages), the better Jamster is able to effectively answer your enquiry. </p> <!--<p>All fields marked with an * are required! <span class="yui-button "> <span> <a href="/fw/help/sendmail.do" rel="nofollow" title="Submit">Submit</a> </span> </span> </p>--> <p> </p> <div class="b fmd-b"></div> </div> </div></div>
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